Understanding Customer Problems through Text Categorisation
Customer problem is a common problem that needs to be handled in the company that provides support to their customer. Abundant data that it produced makes it inefficient to do it manually, which makes machine learning as an approach that could help to solve it. This project achieved a suitable appro...
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| Format: | Others |
| Language: | English |
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Uppsala universitet, Institutionen för informationsteknologi
2018
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| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-372180 |