Obstacles in transitioning towards omnichannel retailing : A dynamic capability perspective
Purpose: In the past two decades, shopping online has grown at a rapid pace, and it had a significant impact on every player in the retail industry from a small retailer to large retail chains. The retailers were forced to redefine the way they operate by managing various channels to reach their con...
Main Authors: | , |
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Format: | Others |
Language: | English |
Published: |
Uppsala universitet, Institutionen för samhällsbyggnad och industriell teknik
2020
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Subjects: | |
Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-403569 |