Obstacles in transitioning towards omnichannel retailing : A dynamic capability perspective

Purpose: In the past two decades, shopping online has grown at a rapid pace, and it had a significant impact on every player in the retail industry from a small retailer to large retail chains. The retailers were forced to redefine the way they operate by managing various channels to reach their con...

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Bibliographic Details
Main Authors: Liu, Jiawei, Nagula, Amarnath
Format: Others
Language:English
Published: Uppsala universitet, Institutionen för samhällsbyggnad och industriell teknik 2020
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-403569