An initial step towards design guidelines for invoice management in CRM
The purpose of this study is to address uncertainty for the implementation of functionality concerning invoice management in the context of the customer relationship management (CRM) system Salesforce by providing design guidelines. It is a qualitative research project that follows a user-centered d...
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Format: | Others |
Language: | English |
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Uppsala universitet, Institutionen för informatik och media
2020
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Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-414730 |