An initial step towards design guidelines for invoice management in CRM

The purpose of this study is to address uncertainty for the implementation of functionality concerning invoice management in the context of the customer relationship management (CRM) system Salesforce by providing design guidelines. It is a qualitative research project that follows a user-centered d...

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Bibliographic Details
Main Author: Skogby Steinholtz, Jakob
Format: Others
Language:English
Published: Uppsala universitet, Institutionen för informatik och media 2020
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-414730