An Examination of User Resistance in Mandatory Adoption of Enterprise Systems
User resistance is an important issue in the implementation of an Enterprise System (ES). However, despite the prevalence of user adoption literature, user resistance literature is scarce. Although some studies have conceptualized user resistance as the opposite of user adoption, a mandatory, role-t...
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| Format: | Others |
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Scholar Commons
2005
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| Online Access: | https://scholarcommons.usf.edu/etd/727 https://scholarcommons.usf.edu/cgi/viewcontent.cgi?article=1726&context=etd |