New media for information technology-enabled environments: channel competition, demand shaping, and service network design

During the past decade, advances in information technology have profoundly impacted the business sector. In this dissertation, we focus on three aspects of the changes that influence firms' strategic and operational decisions. For the first research problem, we attempt to understand the compet...

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Bibliographic Details
Main Author: Zhang, Bo, doctor of management science and information systems
Other Authors: Balakrishnan, Anantaram
Format: Others
Language:English
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/2152/3675