APA (7th ed.) Citation

Zhang, B., & Balakrishnan, A. (2008). New media for information technology-enabled environments: Channel competition, demand shaping, and service network design.

Chicago Style (17th ed.) Citation

Zhang, Bo, and Anantaram Balakrishnan. New Media for Information Technology-enabled Environments: Channel Competition, Demand Shaping, and Service Network Design. 2008.

MLA (8th ed.) Citation

Zhang, Bo, and Anantaram Balakrishnan. New Media for Information Technology-enabled Environments: Channel Competition, Demand Shaping, and Service Network Design. 2008.

Warning: These citations may not always be 100% accurate.