Customer Perceptions of Restaurant Cleanliness: A Cross Cultural Study
What is a clean restaurant in customersâ viewpoints? Restaurant cleanliness is considered one of the most significant conditions when customers evaluate overall restaurant quality or decide their levels of satisfaction. However, there have been few studies of perceptions of restaurant cleanliness...
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Virginia Tech
2014
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| Online Access: | http://hdl.handle.net/10919/34127 http://scholar.lib.vt.edu/theses/available/etd-07232012-152526/ |