ECOSERV: an examination of the service quality expectations of the ecotourists
The concept of service quality is gaining global importance in hospitality/tourism industry, and ecotourism is regarded as one of its fastest growing segment. The main objective of this study was to examine the relationship between ecotourist's environmental attitude, environmental behavior, tr...
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Format: | Others |
Language: | en |
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Virginia Tech
2014
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Online Access: | http://hdl.handle.net/10919/38082 http://scholar.lib.vt.edu/theses/available/etd-06062008-154628/ |