An evaluative study on attempts to improve the quality of processes for the U.S. Senate Productivity and Quality Award for Virginia
Quality awards are formal award programs that have been established to recognize organizations (or sub-units thereof) for achieving excellence in quality and productivity. The criteria of these awards require a systematic and comprehensive program that is mature either from time or results. These aw...
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Format: | Others |
Language: | en |
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Virginia Tech
2014
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Online Access: | http://hdl.handle.net/10919/41785 http://scholar.lib.vt.edu/theses/available/etd-03242009-040925/ |