Introductory total quality management training and supervisor and subordinate ratings of supervisor task performance: a university administration setting
The purpose of this study was to determine what effects introductory Total Quality Management (TQM) training, has on the differences in paired supervisor and subordinate ratings of supervisor task performance. I hypothesized the differences in ratings would decrease after the training. This resea...
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| Format: | Others |
| Language: | en |
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Virginia Tech
2014
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| Online Access: | http://hdl.handle.net/10919/42887 http://scholar.lib.vt.edu/theses/available/etd-06082009-170805/ |