The effects of an expert on the small-group consensus process

This research tested the effects of an expert on strength of consensus and decision quality when the expert is a member of a consensus group. The purpose of this research is to help managers effectively use experts to increase decision quality without reducing consensus. If the expert gives the grou...

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Bibliographic Details
Main Author: Polk, John W.
Other Authors: Industrial and Systems Engineering
Format: Others
Language:en
Published: Virginia Tech 2014
Subjects:
Online Access:http://hdl.handle.net/10919/45261
http://scholar.lib.vt.edu/theses/available/etd-10222009-125127/