Burning down the House: Emotional Labor, Burnout and Real Estate Sales Professionals
The purpose of this study was to investigate the influence of emotional labor on instances of burnout by specifically focusing on real estate sales professionals. The Bureau of Labor Statistics (2008) cites the purchase or sale of a home as one of the most substantial and complicated financial event...
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Format: | Others |
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TopSCHOLAR®
2008
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Online Access: | http://digitalcommons.wku.edu/theses/20 http://digitalcommons.wku.edu/cgi/viewcontent.cgi?article=1019&context=theses |