Beyond usability: process, outcome and affect in human-computer interactions
The present paper reviews the general usability framework that has dominated discussion in the field of human-computer interaction (HCI) and finds it wanting. An alternative view of the important determinants of user experience of interactive devices is presented with examples.
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| Language: | en |
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2002
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| Online Access: | http://hdl.handle.net/10150/106391 |