The Current State of Digital Reference: Validation of a General Digital Reference Model through a Survey of Digital Reference Services
This paper describes a study conducted to determine the paths digital reference services take through a general process model of asynchronous digital reference. A survey based on the general process model was conducted; each decision point in this model provided the basis for at least one question....
| Main Authors: | , , |
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| Language: | en |
| Published: |
2005
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| Subjects: | |
| Online Access: | http://hdl.handle.net/10150/106497 |