Deleterious effects of intermittent interruptions on the task performance of knowledge workers: A laboratory investigation.
Contemporary businesses compete in a highly reactive marketplace that demands a new breed of sophisticated knowledge workers. Managing these valuable people requires understanding the effects of their work environment on productivity. Frequent interruptions are an integral part of the knowledge work...
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| Language: | en |
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The University of Arizona.
1990
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| Online Access: | http://hdl.handle.net/10150/185243 |