SHARED DISPLAY RULES AND EMOTIONAL LABOR IN WORK TEAMS
Emotions are an important part of the workplace. Emotional labor describes the monitoring and management of one's emotions at work. Employees perform emotional labor in response to explicit and perceived display rules for emotional expressions in the workplace. While compliance with these rules...
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| Language: | EN |
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The University of Arizona.
2010
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| Online Access: | http://hdl.handle.net/10150/194198 |