Improving Student Employee Training: A Study of Web 2.0 Social Media Tools

abstract: Training student employees in Educational Outreach and Student Services (EOSS) at Arizona State University's West campus is important to maintaining a knowledgeable and productive workforce. This dissertation describes the results of an action research study in which social media tool...

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Bibliographic Details
Other Authors: Smith, Sharon D. (Author)
Format: Doctoral Thesis
Language:English
Published: 2012
Subjects:
Online Access:http://hdl.handle.net/2286/R.I.15049