The relationship of the business with the in-house IT department : a customer-provider perspective

Unsuccessful IT Implementations can often be traced to organizational issues. Some of these problems originate from failures of the working relationship between the in-house IS department and other areas of the business. Before interventions can be designed to address these issues, the nature of thi...

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Bibliographic Details
Main Author: Day, Jacqueline
Other Authors: Bryant, James ; Kirkham, Janet ; Kawalek, John ; White, Don
Published: Sheffield Hallam University 2003
Subjects:
658
Online Access:http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.252611