The application of metrics to the measurement of quality systems
Quality system auditing has been a topic of much recent discussion but there has not been a commensurate amount of research on how the audit process can make more effective use of auditor time and improve the quality of their judgements. An approach certification bodies and their clients may adopt i...
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Cranfield University
1995
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| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.282406 |