Early conversations about computer requirements : alternative approaches to understanding conversations between computer systems analysts and potential computer users, with a view to discovering what should be taught to computer experts about how to discover users' requirements
Computer systems analysts arrange to meet users to find out what is required of software to support an improved human x computer system. Bostrom (1989) successfully uses the precision model to help users explain what they want. Double-loop learning should help analysts hear what users say, but this...
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Lancaster University
1991
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| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.316599 |