The feasibility of introducing Total Quality Management into Oman Telecommunication Company (OMANTEL)
Total Quality Management (TQM) and the issues relating to its implementation have been widely discussed and debated in the business and management literature during the last few years, particularly in the West. The implementation of TQM principles, concepts and methods in an organisation has been re...
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Sheffield Hallam University
2000
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| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.340695 |