Factors that impede the adoption of TQM in Professional Scientific Organisations
This thesis reports on the implementation of TQM in the unusual environment of two Professional Scientific Organisations. An action research case study was concluded in the first organisation which had implemented an unconventional form of TQM. A corroborating case study was conducted in the other w...
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University of Brighton
1997
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| Online Access: | https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.363853 |