E-commerce protocol supporting automated online dispute resolution

E-commerce now constitutes a significant part of all commercial activity; however the increase in transactions is also leading to more disputes. These disputes are becoming more frequent, more technologically complicated and more difficult in terms of traceability . This thesis focuses specifically...

Full description

Bibliographic Details
Main Author: Alfuraih, Saleh Ibrahim
Published: University of Newcastle Upon Tyne 2006
Subjects:
Online Access:http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.423209