Impediments to the adoption of total quality management (TQM) in Jordanian ISO 9000 series certified manufacturing companies
Since ISO 9000 was introduced in 1987 there has been a tremendous growth in the number of companies seeking registration to it, both in developed and developing countries. It was found in the literature that few ISO 9000 certificate holders have converted their quality management programme to TQM. J...
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University of Salford
2005
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| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.491034 |