Evaluation of e-government services in Jordan : providers' and users' perceptions

Efficient and effective implementation and development of e-government services require an understanding of whether these e-government-services are tailored to meet users') expectations under the citizen-centric approach, and what are the barriers that might hamper the achievement of that sloga...

Full description

Bibliographic Details
Main Author: Hjouj Btoush, Mohammad A.
Published: Sheffield Hallam University 2009
Subjects:
Online Access:http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.495535