Quality management practices in the South East Asian airlines' operations function

Despite the recent Asian economics crisis (1997-1998), air traffic volumes in Asia- Pacific will continue to grow over the next decade. As the market is becoming more and more attractive, the competition amongst the airlines operating in the region has challenged the Southeast Asian carriers. The de...

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Bibliographic Details
Main Author: Subagyo, Toto Hardiyanto
Other Authors: Alamdari, Fariba ; Bank, John
Published: Cranfield University 2002
Subjects:
387
Online Access:http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.512794