Developing a conceptual framework for the field failure feedback process from service-to-design
This thesis addresses the product field failure feedback process from service-to-design,for the purposes of product enhancement within the heating technology manufacturing industry. The research provides insights into existing problems with processing field failure data as an aid to service, design...
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Cranfield University
2009
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| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.521270 |