Emotionality in business-to-business marketing communications

The presence and value of emotionality in non-personal business-to-business marketing communications is questioned in literature despite existing knowledge about emotional behaviour of individuals in organisational decision-making units. However, as competition and globalisation increases, the need...

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Bibliographic Details
Main Author: Salander, Britta
Other Authors: Easey, Michael
Published: Northumbria University 2011
Subjects:
658
Online Access:http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.533637