The implementation of the European Foundation for Quality Management's excellence model in academic units of United Kingdom universities
The aim of this research was to examine how the EFQM Excellence Model implementation process had been conducted in a number of cases in UK University academic units with a view to developing a guidance framework for implementation of the EFQM Excellence Model in this particular context. Issues which...
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University of Salford
2004
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| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.537478 |