Precarious labour in Portuguese call centres : an anthropological study
This thesis explores the themes of alienation and exploitation within the Portuguese call centre sector by focusing on the nature of value-creation in the organisation of labour, the effects this regime has on workers’ consciousness and agency, and how these effects are expressed in terms of class,...
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Goldsmiths College (University of London)
2010
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| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.539860 |