Integrating TQM methods with corporate strategy : a source of sustainable competitive advantage
This thesis presents the outcome of an investigation into the incorporation of Total Quality Management (TQM) methods with a firm's corporate strategy as a means of achieving a sustainable competitive advantage. The research study was carried out in an effort to bring to the fore the importance...
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Sheffield Hallam University
2011
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Online Access: | https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.548503 |