The role of design in product-service organisations
Amid claims that we live in a service economy, the distinction between manufacturing and services is blurred. Many manufacturers have made a product-service transition, whereby services are integrated with products, to meet demand for access to the benefits, but not the risks of ownership of product...
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University of Nottingham
2011
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| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.549868 |