Managing the quality of services in Saudi universities : students', staff and employers' perspectives
This study deals with quality of student services and proposes a framework for managing quality in student services in Saudi universities based on key quality service requirements identified by students, staff and employers. The proposed framework seeks to address differences in quality values betwe...
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University of Southampton
2011
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| Online Access: | https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.561536 |