Tourists and anti-social behaviour : a framework that establishes management responses to, and management implications of, anti-social behaviour in a cross-cultural tourism context
The purpose of this study is to explore the contemporary social phenomenon of soft ASB in tourism, specifically in Andalucia, Spain. A series of observations, interviews with tourists and hosts and focus groups were conducted during the period of two tourist seasons. The aim was to establish the typ...
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Oxford Brookes University
2012
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| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.579516 |