Operations management perspectives on expert services
Expert Services like consulting, legal advisory and software design play a significant and growing role in the developed economies. In operations management (OM), the term “Professional Services” is frequently used to refer to these offerings. The literature on Expert Services proposes that these se...
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Lancaster University
2013
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| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.587427 |