Process improvement and organisational learning : evidence from engineering-oriented small and medium-sized enterprises
Process improvement has been identified as a central topic of operations management, being relevant to the different functional areas and assisting in providing the benefits operations management aims to realise. While extensive research has been conducted on specific process improvement methodologi...
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University of Nottingham
2013
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| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.594687 |