Call centres : work, service, & technologies

Call centres : work, service, & technologies

Bibliographic Details
Main Author: Ellway, Benjamin Piers William
Published: University of Cambridge 2011
Subjects:
658
Call centers
Online Access:http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.609748

Internet

http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.609748

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