Enhancing the Facilities Management (FM) service delivery in Malaysia : the development of Performance Measurement Framework (PERFM)
Facilities management (FM) is a practice that contributes added value to organisations. An optimum FM service delivery can be achieved by giving more emphasis to the performance measurement (PM) aspect. The significant functions of PM in maximising the efficient productivity of organisations’ servic...
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University College London (University of London)
2013
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| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.626143 |