Evolving performance measurement to address environmental change in service utilities at multiple organisational levels
In the highly competitive business world performance measurement is important for all businesses to the extent that performance measurement is developing into an industry (Moullin, 2007). This is also true within the electricity supply sector where the added restriction of regulation and legislation...
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Ulster University
2012
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| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.633034 |