Cross-border higher education and quality management
Several dynamics have contributed to the increasing conception of higher education as a service, universities as service providers, students as customers and quality as value for money. Quality management has been pursued as a means to promote accountability and is primarily driven by student satisf...
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Birmingham City University
2015
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| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.638451 |