Lean on me : an impact study of mutuality supportive leadership behaviour on employee Lean engagement
Total Quality Management (TQM) has been around in the West since the early 1970s. Over the last 40 years it has advanced from its early form, based around ‘quality circles’, to more advanced forms such as Lean and the now common Business Excellence (BE) models. However, up to 60% of implementations...
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Durham University
2015
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| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.642963 |