Applied psychology in human-computer interaction : the social impact of a virtual assistant's gender and human-likeness in self-service

This research applies psychological theory to human-computer interaction and the creation of a virtual assistant (VA) for use in self-‐service checkouts (SSCOs). Existing research investigating the impact of interface agents and avatars in virtual shopping, gaming, and teaching environments presents...

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Bibliographic Details
Main Author: Payne, Jeunese Adrienne
Other Authors: Szymkowiak, Andrea
Published: Abertay University 2014
Subjects:
Online Access:https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.656341