The role of embodied conversational agents in financial services applications and customer segmentation via the pecuniary questionnaire
This work takes a psychological perspective on HCI and the user-centred nature of the user interfaces and systems under investigation. The research presented here provides empirical evidence or the thesis that Embodied Conversational Agents (ECAs) represent a highly effective tool for human-computer...
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University of Edinburgh
2009
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| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.657450 |