Users' experience of e-government services : a case study based on the Nigeria immigration service
The aim of this thesis is to contribute to a better understanding of users’ experience of e-government services in developing countries through a study of a specific e-government service, the Nigeria Immigration Service (NIS) portal. This thesis therefore encompasses both the users’ experience of e-...
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Manchester Metropolitan University
2015
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| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.686837 |