Factors affecting implementation of quality excellence framework at a senior management level in the context of Dubai

Total Quality Management (TQM) is a philosophy adopted by many organisations around the globe for continuous improvement of processes, products and / or services. Based on the TQM Philosophy, various quality excellence frameworks known as business excellence models and related quality awards have be...

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Bibliographic Details
Main Author: Nawazz, K.
Published: University of Salford 2016
Subjects:
Online Access:https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.698169