The effect of Lean Kaizen application on student's satisfaction in Malaysian higher education sector
Lean has been applied in the manufacturing sector for many years now. However, Lean implementation in the education sector has been somewhat slow in comparison, especially in the academic area. This motivates the conduct of this study, which is to identify waste in one of the academic work processes...
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Coventry University
2016
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| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.699437 |