The relationship between employees' perceptions of climate for innovation, organisation innovativeness, and customer experience in a major telecommunications organisation in Egypt
Organisational success in the 21st century is determined by an organisation’s ability to remain in a state of continuous innovation. Innovation is considered as a competitive tool for an organisation’s long term performance and an important means for adapting to the evolving customer needs. Therefor...
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University of Reading
2017
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| Online Access: | https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.724221 |