A critical realist investigation of the measurement-performance link in hospitality

Despite considerable research interest, the existence of a positive relationship between the measurement of performance and the achievement of performance outcomes has yet to be definitively proven in the literature. This thesis contributes to existing knowledge in the performance measurement (PM) f...

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Bibliographic Details
Main Author: Murray, P.
Other Authors: Lockwood, Andrew ; Skokic, Vlatka
Published: University of Surrey 2018
Subjects:
Online Access:https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.736938