Measuring perceptions of frequent users towards service quality in the fitness industry : public sports centres in Northern England
This thesis explores the perceptions of frequent users towards service quality in public sports centres in Northern England. In light of the increasing competition for members between highly specialised fitness facilities and multipurpose facilities with a broad range of services, the main focus of...
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University of Huddersfield
2018
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| Online Access: | https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.745168 |